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on 2022-09-05 23:15:00
[CFZ1H8] Reported partial power incident at Positive Park
Emergency
2022-09-05 22:37:00 UTC
We are aware of a power incident affecting some server racks at our Positive Park data centre. This may affect clients hosted in those particular racks. Senior infrastructure engineers are investigating this and will update here.
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Updates
[LOQSJL] Services restored
Progressing
2022-09-05 23:15:00 UTC
The vast majority of affected client services have now been restored. Engineers are performing final checks on the remaining systems to expedite full recovery.
[NJQ22R] Full service restoration
Concluded
2022-09-05 23:37:00 UTC
All systems operating normally. We apologise for the inconvenience. RCA will be provided to those customers affected.