[6N6N6M] Reported potential UK network issues

Some clients may be experiencing increased latency or packet loss when connecting to UK Positive services. Our network engineers are investigating, in conjunction with our upstream partners, and will update here. US network services unaffected.

Updates

[487MYP] Network issues resolved

A major UK network backbone has suffered severe issues this morning, affecting a number of UK providers. While the Internet's routers calculated routes avoiding this provider, there was some time where packets would have been lost to Positive and other services using this backbone. 

We can confirm that our routers have now completely calculated their new routes that avoid this provider, so all UK Positive servers and services should be operating normally. 

Please contact us via support if you are still nevertheless experiencing any issues and we will assist immediately.